velaHita Terms of Service

Effective date: July 20, 2026
Last updated: July 26, 2026

These Terms of Service ("Terms") govern your use of velaHita (www.velahita.com) and related services (the "Service"), operated by Sagentic Systems LLC, doing business as velaHita ("Sagentic Systems," "velaHita," "Company," "we," "us," or "our"). These Terms constitute a legally binding agreement between you and Sagentic Systems LLC. By creating an account or using the Service you agree to these Terms and to our Privacy Policy. Purchases are additionally governed by our Refund Policy, which is incorporated into these Terms.

1. The Service

velaHita provides market analytics for equities and crypto assets: technical and fundamental indicators, sentiment analysis, forward-looking-statement extraction, signals, charts, dashboards, and generated reports. Content is derived from third-party market data sources and produced in substantial part by automated statistical and machine-learning methods.

2. NOT financial advice — no reliance

velaHita is an informational and analytical tool only. Nothing in the Service constitutes financial, investment, legal, or tax advice, an offer or solicitation to buy or sell any security or asset, or a recommendation of any investment strategy. Signals, scores, and analytics are automated outputs with inherent limitations and may be inaccurate, incomplete, or delayed. Markets involve risk, including total loss of capital. You are solely responsible for your investment decisions, and you should consult a qualified financial adviser before acting on any information from the Service.

Without limiting the foregoing, you acknowledge and agree that:

• Sagentic Systems is not a registered investment adviser, broker-dealer, exchange, or fiduciary.
• Your use of the Service does not create an advisory, fiduciary, or client relationship between you and Sagentic Systems.
• Scores, rankings, signals, and reports are general, automated outputs and are not personalized recommendations tailored to your circumstances.
• Past performance and historical patterns do not guarantee future results.
• Crypto assets may be highly volatile or illiquid and may be unavailable or restricted in some jurisdictions.

3. Accounts

• You must be at least 18 years old (or the age of majority in your jurisdiction).
• Provide accurate registration information and keep your credentials confidential; you are responsible for activity under your account.
• Email verification is optional for core use but required for features that deliver content to your email address.
• We may suspend or terminate accounts that violate these Terms, abuse the Service, or attempt to circumvent usage limits or billing.

4. Plans, billing, and tokens

• Subscriptions: paid plans (monthly/yearly, per asset class or combined) are billed through PayPal on a recurring basis. Most plans include a 7-day free trial; some charge immediately at signup. Prices and plan contents are shown at checkout and may change prospectively (never mid-cycle for an active subscription).
• Tokens: one-time token packs may be purchased by any registered user. Tokens are in-app credits used for token-priced features (e.g., report generation). Tokens have no cash value, are non-transferable, and are not exchangeable for cash. Promotional and bonus tokens are subject to the same rules.
• Cancellations, refunds, and upgrades are governed by the Refund Policy.
• We may offer promo codes and referral rewards; these carry no cash value and may be subject to eligibility requirements, expiration dates, quantity limits, separate promotional terms, and withdrawal before issuance.

5. Acceptable use

You agree not to: (a) scrape, bulk-export, resell, or redistribute Service data or content without our written consent; (b) reverse-engineer, probe, or disrupt the Service or its infrastructure; (c) share one account across multiple people or circumvent rate or usage limits; (d) use the Service for any unlawful purpose, including market manipulation; (e) misrepresent Service outputs as your own professional advice to third parties.

6. Intellectual property

The Service — including its software, design, analytics, signal methodologies, and generated content — is owned by Sagentic Systems or its licensors. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your own analysis while your account is in good standing. Underlying market data remains the property of its respective sources.

7. Third-party services

The Service depends on third-party providers (market data sources, PayPal for payments, email delivery). We are not responsible for their availability or accuracy. Your use of PayPal is governed by PayPal's own terms.

8. Availability and changes

The Service is provided on a continuous-refresh, best-effort basis; we do not guarantee uninterrupted availability, particular data latencies, or that any feature will remain unchanged. We may modify, suspend, or discontinue features with reasonable notice where practicable.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WITHOUT LIMITING §2, WE DO NOT WARRANT THAT ANALYTICS, SIGNALS, OR DATA ARE ACCURATE, COMPLETE, OR TIMELY.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAGENTIC SYSTEMS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY TRADING OR INVESTMENT LOSSES, LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE. OUR AGGREGATE LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD SHALL NOT EXCEED THE AMOUNTS YOU PAID US IN THAT PERIOD. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.

11. Indemnity

You will indemnify and hold harmless Sagentic Systems from claims arising out of your misuse of the Service or violation of these Terms.

12. Termination

You may stop using the Service and cancel your subscription at any time. Canceling a subscription does not terminate your account or forfeit unused tokens. Unless otherwise stated in the applicable plan or promotional terms, unused tokens remain available in your account and may be used to generate reports after your subscription ends. Upon account termination, your license to use the Service ends, and data associated with your account will be handled in accordance with the Privacy Policy. Tokens have no cash value and cannot be redeemed for cash.

13. Governing law and disputes

These Terms are governed by the laws of the State of New Jersey, United States, excluding conflict-of-law rules. Disputes shall be resolved in the state or federal courts located in New Jersey, unless applicable consumer law grants you rights in your place of residence.

14. Changes to these Terms

We may update these Terms; material changes will be announced in-app or by email, and the "Last updated" date above always reflects the current version. Continued use after changes take effect constitutes acceptance.

15. General provisions

• Entire agreement — these Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Sagentic Systems regarding the Service and supersede all prior agreements and understandings on that subject.
• Severability — if any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions remain in full force.
• No waiver — our failure to enforce any provision is not a waiver of our right to enforce it later.
• Assignment — you may not assign or transfer these Terms or your account without our written consent; we may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
• Force majeure — we are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of third-party providers, natural disasters, acts of government, labor disputes, and network or power failures.
• Electronic communications — you consent to receive notices and communications from us electronically (in-app or by email), and electronic notices satisfy any legal requirement that a communication be in writing.
• Headings — section headings are for convenience only and do not affect interpretation.
• Survival — provisions that by their nature should survive termination (including §§2, 6, 9, 10, 11, 13, and this §15) survive termination of these Terms.
• Legal notices — legal notices to Sagentic Systems must be sent by email to legal@velahita.com or by mail to the postal address in §16.
• No third-party beneficiaries — these Terms create no rights enforceable by any third party.
• Interpretation — the word "including" (and its variants) means "including without limitation."

16. Contact

Sagentic Systems LLC, doing business as velaHita
legal@velahita.com

Sagentic Systems LLC
859 US Highway 130 Ste 5
PMB 5003
East Windsor, NJ 08520
United States